Shipping policy

SHIPPING & DELIVERY POLICY
Glam Glow LTD

We ship from regional warehouses to get orders to you as quickly as possible. UK and EU orders are shipped from our Darlington, UK warehouse; USA orders are shipped from our Texas warehouse; Canadian orders are shipped from our Vancouver, British Columbia warehouse.

UNITED KINGDOM
Shipped from our Darlington, UK warehouse.
- Domestic Shipping — £2, 3–5 business days
- Express Shipping — £5, 2–3 business days

EUROPEAN UNION
Shipped from our Darlington, UK warehouse.
- Standard Shipping — £9 per shipment

UNITED STATES
Shipped from our Texas warehouse.
- Group Shipping — $9 per order
- Express Shipping — $17 per order
- Free Ground Shipping on orders over $100

CANADA
Shipped from our Vancouver, British Columbia warehouse.
- Ground Shipping — CAD $5 per order
- Express Shipping — CAD $9 per order

DELIVERY TIMES
Delivery times above are estimates from the date of dispatch and are not guaranteed. We are not responsible for delays caused by couriers, customs, or events outside our control.

CUSTOMS & IMPORT CHARGES
For orders shipped outside the country of origin's warehouse (e.g. EU orders from our UK warehouse, or any order crossing an international border), you may be responsible for import duties, taxes, or customs clearance fees charged by your local authorities on delivery. These charges are outside our control and are not included in your order total.

RETURNS
Returns are accepted within 30 days of delivery, and UK/EU customers have a statutory right to cancel within 14 days of delivery. See our Returns, Refunds & Cancellations Policy for full details, or contact support@glamglowltd.com to arrange a return.